ILM Fact Sheet

MotoSnap ILM offers a low cost, easy to use Internet Lead Management system that lets any size Automotive Dealership manage staff, leads and processes with the Click of a button. All of Motosnap features were developed by people from the Auto Industry for People in the Auto Industry which Offers and Automotive Dealer a Seamless Web Based Solution with State of the Art technology- That makes YOU money.

Easy to Use

The Motosnap Suite of Web based Solutions Include: CRM (Customer Relationship Manager) ILM (Internet Lead Manager) Inventory Modules and a low cost fully integrated Website Solution.

• Automatic Emails
• Schedule Phone Calls
• Schedule Faxes
• Schedule Appointments
• Schedule Emails
• DMS Integration
• Response Time Measurement and Reporting
• Manage and Monitor Incoming Leads
• Text Message on your Cell phone when a Lead is Received
• Reduce Response Time to customers by Automatic Emails
• Lead Provider Return on Investment
• Create VinBrochures for Each Car in your inventory
• Phone Scripts for Phone Calls-While you Call!
• Track Walk-Ins, Phone Ups, Internet Leads and Previous Customers

Service Features

Lead Management

Sales success depends on effective lead management and the optimization of lead flow across your internet department. MotoSnap helps you track prospect inquiries and seamlessly route qualified leads to the right people, ensuring sales reps get instant access to the latest prospects and leads are never dropped or lost.

Benefits:

• Ensure no leads are dropped
• Improve responsiveness to prospect inquiries
• Automatic management notification of inactive sales reps
• Increase lead conversion rates
• Build different lead management processes for different groups optimize your marketing spend by rejecting bad leads
• Optimize lead flow from capture to close

Details:

Bad Lead Rejection

MotoSnap automatically returns bad or duplicate leads to where they came from. No more hunting for credit or paying more than you have to.

Automatic Lead Routing

Set up lead queues and lead assignment rules to automatically route leads to the right sales rep based on customized business rules. Lead routing can be based on a combination of any custom criteria such as time of day, lead source, new/used and make/model

Lead Tracking

Monitor leads end to end from creation to conversion including automatic date/time stamping, campaign or lead source tracking, status changed, and lead activity management.

Lead Management Portal

Manage all prospective sales inquiries from all sources, phone prospects, and walk-ins in one area. Easy to use interface helps you sales reps stay focused and aimed at the right targets.

Automatic Management Notifications

Set automatic triggers for e-mails or lead transfer based on activity time. First 30 minutes are critical to any sale, managers will know when someone dropped the ball.

Integrated Camera

Use the custom-built VinCamera to easily gather photos and then seamlessly integrate them into your management portal.

E-Mail Prospecting and Tracking

MotoSnap’s e-mail tools help you empower reps to send high impact, graphically rich e-mail messages to prospects and to easily track the response, improving professionalism and effectiveness.

Benefits:

Improve effectiveness and productivity

Increase the professionalism of your external communications Refine your messages by monitoring which templates are most successful.

Details:

E-mail Templates

Setup professional looking HTML e-mail templates for your sales rep to use in prospecting activities. E-mail templates can include company brandling and graphics for maximum impact.

Personalization

Reps can personalize e-mail templates with relevant notes and car information before sending to prospects and customers.

Mass E-mail

Reps can send a large number of e-mails in one shot as part of their own prospecting and pipeline building activities.

Tracking

Track the success of prospecting e-mails by monitoring key metrics such as whether the recipients opened the messages, when they opened them, and more.

Real Time Alerts

With real-time alerts, the right people receive automatic, real time notifications of critical business events anytime, anywhere even via wireless devices.

Benefits:

• Increase responsiveness to customer needs
• Ensure no critical issues goes unnoticed
• Increase efficiency

Details:

• Trigger Rules
• Create custom rules based on fields in MotoSnap to trigger alerts
• Instant, Dynamic Alerts
• Alerts are automatically sent in real time to the right individuals, ensuring that no sales opportunity or issue goes unnoticed
• Anytime Anywhere Delivery
• Alerts are delivered via e-mail, including to e-mail enabled wireless devices such as Blackberry